HOW TO ORDER
To place an order, choose one of the following methods:
  • Enter your order directly on the World Wide Web. We provide a "shopping cart" to allow you to select products as you browse our website. When checking out, we provide a secure SSL session to protect your privacy including credit card information.
  • Or Call 81-75-432-1669 during 9 am - 6 pm Japan Standard Time, Monday- Saturday. If you have any questions, please contact us. We promptly reply to questions sent by email.
  • Or Fax your order to 81-75-432-1255 anytime. Print the computed order invoice after checking out.
  • Or Mail your completed order receipt after entering your order using our online shopping system along with check or money order to:

    Nishijin Sword
    Tozando Bldg. 2F
    451-1 Shinhakusuimaru, Kamigyo-ku, Kyoto City
    602-8205 Japan
For detailed product information, please check our website first. If you can not find what you're looking for, contact us.

We do not sell our customer list, so rest assured that your privacy is protected at Tozando.

Payment Options

  • We accept the following payment methods:
    • International Postal Money Order
    • Wire Transfer(minimum $500.00)
    • Paypal
    • Western Union

Shipping Options

Returns

You must contact us for a return authorization prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit or refund. Full credit(excluding the shipping) will be issued for unopened merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 30 days. On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it. Please contact us so we can exchange it for the correct item.

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