| Company Name |
Tozando Co., Ltd. |
| Address |
451-1 Shinhakusuimaru, Kamigyo-ku, Kyoto, 602-8205 Japan |
| Telephone |
+81-754321600 |
| Representative |
Yasumasa Yamamoto |
| Contact |
katana@tozando.co.jp |
| Sales Price |
Indicated on each item |
| Additional Fees |
Shipping charges, import tax, sales tax |
| Exchanges/Returns |
No returns or exchanges accepted except for damaged, lost, or incorrectly shipped merchandise. |
| Delivery Time |
Genuine Japanese swords to be exported out of Japan will be shipped approximately three weeks after order confirmation in order to apply for export to the Agency for Cultural Affairs. For items other than Japanese swords, we will ship within three days of receiving your order if the item is in stock, or within one month if the item is out of stock. |
| Acceptable Payment |
Credit card, Paypal, Wire transfer |
| Settlement Periods |
Credit card payments are processed immediately, while bank transfers must be made within 7 days of order placement. |